Frequently Asked Questions
When will my France IPTV subscription be activated?
Your subscription will be activated as soon as you receive your login credentials. If you don’t receive your login details right away, don’t worry – you’ll get them shortly via email (check your spam folder).
How long does it take to receive my XIPTV (IPTV code) subscription details after payment?
You will receive your subscription details as soon as possible, this process can take between 15 minutes and 2 hours. To receive your IPTV code quickly, please contact us via WhatsApp.
Do you offer a warranty on your subscriptions?
The products come with a 15-day warranty period during which the XIPTV team will replace or refund any damage or malfunction caused by the product manufacturer.
What channels are available on the XIPTV server?
We offer over 20,500 live channels, mainly from France, including all sports channels (Champions League, LaLiga Santander, Premier League, Bundesliga, UFC, Tennis, Formula 1, MotoGP…), cinema channels, and entertainment channels. In addition, we provide channels from the UK, the USA, and Europe, as well as VOD content.
On which devices can I access the XIPTV service?
Our service is compatible with a wide range of devices, including Smart TVs, Android Boxes, iOS and Android smartphones and tablets, Chromecast, Amazon Fire TV, and many others. Check the installation guide to learn how to install your IPTV.
How many devices can I use with the XIPTV service?
Our XIPTV service can only be used on one device at a time. However, you can purchase as many additional connections as you like by contacting us directly.
Do you provide technical support?
Absolutely. We offer technical support via WhatsApp and do our best to respond within an hour or less. Check the installation guide to learn how to install your IPTV.
What payment options are available?
For security reasons and to protect our clients, we currently do not accept card payments. We prioritize the safety and confidentiality of your personal information, which is why we recommend using PayPal or bank transfer. These methods ensure a secure and smooth transaction process.
If you have any questions, feel free to ask! We’re here to help
What causes freezing and stuttering issues with my XIPTV subscription?
The connection speed is low (less than 10 Mbps).
The device is very old and needs to be replaced.
It doesn’t have enough memory.
The application needs updating.
Etc.
