Terms of Sale and Use (CGV/CGU)
Terms of Sale and Use (CGV/CGU)
Welcome. By using our services or purchasing our products, you agree to the following terms and conditions. Please read them carefully before proceeding.
Subject
These Terms of Sale and Use govern all sales of IPTV services and the use of the website and related services.
Acceptance of Terms
By purchasing a subscription or using our services, you fully accept these Terms of Sale and Use without reservation.
Subscription and Activation
After payment, you will receive your login details within a period of 15 minutes to 2 hours. We reserve the right to delay activation in case of unforeseen technical issues.
Pricing
All prices displayed on the website are final. We reserve the right to modify our prices at any time, but products and services will be charged based on the prices in effect at the time of your order.
Payment Methods
Payments can be made securely via credit or debit card using trusted payment gateways (e.g., PayPal). Other payment methods, such as Ria or Western Union, can be arranged upon request through WhatsApp.
Refund and Cancellation Policy
You are eligible for a refund within 15 days if the service is not functioning due to an error on our part. Refunds will not be granted for issues related to internet connectivity, user device malfunction, or improper setup.
Use of Service
The IPTV service is intended for personal, non-commercial use. Sharing or reselling your subscription is strictly prohibited. Violating this term may result in the suspension or termination of your service without a refund.
Device Compatibility
Our service is compatible with various devices such as Smart TVs, Android Boxes, smartphones, tablets, and more. However, we are not responsible for any issues caused by incompatible or outdated devices.
Technical Support
Technical support is provided through WhatsApp and email. Our team will do its best to resolve any issues within a reasonable time frame, typically within 1 hour.
Service Suspension or Termination
We reserve the right to suspend or terminate access to our services at any time without prior notice in case of violation of these terms or misuse of the service.
Changes to the Terms
We reserve the right to modify these Terms of Sale and Use at any time. The updated version of the terms will be available on our website, and your continued use of the service constitutes acceptance of the changes.
Limitation of Liability
We will not be held responsible for any interruptions, delays, or disruptions in the service caused by factors beyond our control, such as internet provider restrictions, technical failures, or natural disasters.
Privacy and Data Protection
We collect and process customer data in accordance with privacy regulations. Your personal data will be used solely for the purpose of providing the service and will not be shared with third parties without your consent.
Governing Law
These Terms of Sale and Use are governed by the applicable laws of the country in which we operate. Any disputes will be handled in the competent courts of that jurisdiction.
For any questions or concerns regarding these terms, please contact our customer support team